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Returns and refunds

The Client has the right to withdraw from the contract entered into without paying any penalty and without the need to specify the reason for withdrawal, as per the law.

The right of withdrawal is exercised by sending – within 14 (fourteen) working days from the date of receipt of the merchandise – a message via e-mail to shop@calzegm.com or a registered letter with notice of receipt to:

Calze G.M. Sport s.r.l.

Via Martino Aichner, 3

38121 Trento (TN) Italia

The notification of withdrawal must specify the Client’s will to withdraw from the purchase and the item(s) for which the Client is to exercise the right of withdrawal, with attached a copy of the relating purchase invoice received with the goods. In the message, the Client must also indicate the bank data (Bank name, IBAN code, name of the account holder) for receiving the refund of the amount paid for purchasing the goods returned. The Client will then receive all the information necessary for returning the merchandise.

The right of withdrawal is anyhow subjected to the following conditions:

  • The goods purchased must be undamaged, unused and returned in the original packaging;
  • Return shipping charges are care of the Client;
  • Returns are entirely under the Client’s responsibility.
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